Privacy Policy
Last Updated: February 2025
Meriidiian Groupe is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website and use our consulting services. We comply with the Singapore Personal Data Protection Act (PDPA) and other applicable data protection laws.
By using our website and services, you consent to the collection and use of your information as described in this policy. If you have questions about our privacy practices, please contact us using the information provided at the end of this document.
1. Information We Collect
Personal Information
We collect personal information you provide directly to us, including:
- Contact information: name, email address, phone number
- Business information: company name, position, industry
- Communication data: messages sent through contact forms
- Project information: business requirements and objectives
Usage Data
We automatically collect information about how you use our website:
- IP address and geographical location data
- Browser type, operating system, and device information
- Pages visited, time spent, and navigation patterns
- Referral sources and search terms used
Cookie and Tracking Data
We use cookies and similar technologies to collect information:
- Session cookies for website functionality
- Analytics cookies for performance measurement
- Marketing cookies for targeted advertising
- Preference cookies for personalized experience
For detailed information about cookies, please see our Cookie Policy.
2. How We Use Your Information
Service Delivery and Communication
- Provide business consulting services and project management
- Respond to inquiries and communicate about services
- Schedule consultations and manage project timelines
- Send service updates and project status reports
Business Operations and Improvement
- Analyze website usage to improve user experience
- Conduct market research and service development
- Maintain business records and compliance documentation
- Generate analytics reports and performance metrics
Marketing and Communications
- Send newsletters and service updates (with consent)
- Provide relevant business insights and industry information
- Display targeted advertisements on third-party platforms
- Measure marketing campaign effectiveness
You can opt out of marketing communications at any time by contacting us or using unsubscribe links.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract Performance
Processing necessary to provide consulting services, manage projects, and fulfill our contractual obligations to clients.
Consent
Explicit consent for marketing communications, non-essential cookies, and optional data processing activities.
Legitimate Interest
Business operations, security monitoring, analytics for website improvement, and fraud prevention activities.
Legal Obligation
Compliance with Singapore laws, tax regulations, and professional consulting standards and requirements.
4. Data Protection and Security
Security Measures
We implement comprehensive security measures to protect your personal data:
- SSL encryption for data transmission
- Secure cloud storage with access controls
- Regular security monitoring and audits
- Staff training on data protection practices
- Regular data backups and recovery procedures
- Multi-factor authentication for system access
Data Retention
We retain personal data for the following periods:
Data Breach Notification
In the event of a data breach that poses a risk to your personal data, we will notify the relevant authorities within 72 hours and inform affected individuals without undue delay, as required by Singapore PDPA.
5. Data Sharing and Third Parties
We may share your personal data with the following third parties:
Service Providers
- Cloud hosting providers for website and data storage
- Email service providers for communications
- Analytics platforms for website performance monitoring
- Payment processors for financial transactions
Legal Requirements
We may disclose personal data when required by law, court order, or to comply with legal processes. This includes sharing with government authorities, regulatory bodies, and law enforcement agencies when legally obligated.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, personal data may be transferred to the acquiring entity, subject to appropriate safeguards and notice to affected individuals.
Important: We do not sell, rent, or trade personal data to third parties for their marketing purposes. All data sharing is governed by strict confidentiality agreements and data protection requirements.
6. Your Data Protection Rights
Under Singapore PDPA, you have the following rights:
Right to Access
Request access to your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Portability
Receive your personal data in a structured, machine-readable format.
Right to Object
Object to processing of your personal data for marketing or other purposes.
Right to Withdraw Consent
Withdraw consent for data processing at any time where consent is the legal basis.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Email: privacy@Meriidiian Groupe.com
Phone: +65 6926 8051
Address: 45 Market Street, Singapore 048941
7. International Data Transfers
Some of our service providers may be located outside Singapore. When we transfer personal data internationally, we ensure appropriate safeguards are in place:
Adequacy Decisions
Transfers to countries with adequate data protection standards as recognized by Singapore authorities.
Standard Contractual Clauses
Binding agreements that ensure the same level of data protection when transferring to other countries.
Additional Safeguards
Technical and organizational measures to ensure data security during and after transfer.
8. Contact Information and Complaints
Data Protection Contact
If you have questions about this privacy policy or our data practices, please contact us:
Meriidiian Groupe
Singapore 048941
Complaints Process
If you believe we have mishandled your personal data, you can:
- Contact us directly to resolve the issue
- File a complaint with the Personal Data Protection Commission (PDPC)
- Seek legal advice regarding your rights
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be notified through our website or direct communication with affected individuals. The "Last Updated" date at the top indicates when changes were last made.